OneLogin FAQ

OneLogin is a service that gives you simplified, one-click access to the MMC applications that you use every day. It also will strengthen the security of our applications. We wanted to give you the heads up so that you’re prepared for the roll-out of this College-wide initiative.

OneLogin offers the MMC community three beneficial services:
 - Single Sign-On
 - Multi-Factor Authentication
 - Self Service Password Reset

Single Sign-On (SSO) provides all MMC students, faculty, and staff with simple and secure one-click access to applications we use daily.

Multi-Factor Authentication (MFA) is an added cybersecurity measure that ensures you and only you can access your account. You will have an option to use a push to your mobile device via an app, a secret question or an SMS with a one-time code.

Self-Service Password Reset gives you an easy way to change your password with no hassle!

Single Sign-On (SSO) provides all MMC students, faculty, and staff with simple and secure one-click access to applications used daily.

Multi-Factor Authentication (MFA) is an added cybersecurity measure that ensures you, and only you, can access your account. You will have an option to use a push to your mobile device via an app or an SMS with a one-time code.

Self-Service Password Reset gives you an easy way to change your password with no hassle!

You can go directly to OneLogin by clicking this link. You can bookmark the link to create a shortcut (please call the helpdesk if you need assistance on creating a shortcut in your browser).

You can also find the link to OneLogin by clicking the blue “INSIDE MMC” button link on the top of the MMC website:

 

Note: Click on the tab “Company: Marymount Manhattan College” to see all your applications.

 

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Note: Click on the tab “Company: Marymount Manhattan College” to see all your applications.

Full-time Faculty:

 

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Part-time Faculty:

Note: Click on the tab “Company: Marymount Manhattan College” to see all your applications.

 

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If the application has an F, it will require you to sign in with your username and password the first time. After that, you will not have to sign in with that username and password. For all applications with an F, you will need your browser extension downloaded first (see question on “How do I add/enable OneLogin Browser Extension?”). 

If the application has an S, it will not require you to sign in after authenticating to OneLogin via MFA.

Note: During setup, after you enter your credentials for an app (ex, Office 365), you will be sent back to your “Application Page” with your list of apps containing your stored credentials:

 

 

 

 

 

 

 

Application Page:

 

 

 

Install the OneLogin Browser Extension

OneLogin automatically prompts you to install the extension if you try to sign into an app that requires it or if you log into OneLogin via the URL in a browser that doesn’t have the extension.

If you want to add the extension directly from your browser,  download then add the extension:

Chrome Browser Extension
DOWNLOAD

Firefox Browser Extension
DOWNLOAD

Safari Browser Extension
DOWNLOAD

Internet Explorer Browser Extension
DOWNLOAD

Microsoft Edge Browser Extension
DOWNLOAD

Your best option when using a shared/public computer is to use the browser’s Private Browsing Mode. Click the links below for Instructions:

Google Chrome’s Incognito Mode Browsing(opens in a new tab)
Microsoft Edge InPrivate Browsing(opens in a new tab)
Mozilla Firefox’s Private Browsing(opens in a new tab)
Safari’s Private Browsing(opens in a new tab)

Make sure you log out of OneLogin and close all browser windows when leaving the computer.

Never select the “save my username/password” option from any web browser.

Never enable OneLogin extension on Public computers.

Sign into the MMC OneLogin Portal. Click on your “profile name” located on the top right of the portal page, select “Profile”, then select “Change Password”.

Go to the MMC OneLogin Portal and select the “Forgot Password” link on the login prompt (only available after you have setup your MFA method).

1. OneLogin Protect (Recommended) - If you have an iOS or Android Smartphone or tablet, we recommend that you download the OneLogin Protect app to be able to receive push notifications.



2. OneLogin SMS - If you have a mobile device that supports Text Messaging, you can use OneLogin SMS to receive codes texted to your phone. You will have to write a code each time you log in.

3. Security Questions - You will need to setup security questions and you will be required to answer two correctly.

Click on “Security Factors” under your Profile.
Find the Factor that you want as your primary.
Click the three dots to the right of that factor.
Choose “Set as Primary”.

Go to “Security Factors” under your profile.
Select “Add Factor”.
Select “OneLogin Protect Phone App”.
Click on “Activate”.
Use your second device to scan the QR code.

Login to OneLogin Portal Website.
Once you enter your username and password, it will prompt you for your MFA.
Click on “Change Authentication Factor”:

 

 

 

 

 

 

 

 

Select your alternative device or MFA factor:

No, you will continue to login as you normally do to your computer.

Yes, you will need to login each day if you need to access MMC applications.

No, you do not have to remove your bookmarks. If OneLogin requires it, you will be redirected automatically to OneLogin.

Simply change the URL in the same browser tab address to mmcny.onelogin.com and it will take you back to the main portal page.

No, everyone has to be authenticated through OneLogin.

That feature is unavailable unfortunately. If you need to have any other MMC applications been added, please contact IT Help Desk.

If you don’t have regular access to a smartphone, please choose “OneLogin Security Question” as your MFA option. More information about this MFA option can be found in the “End User Quick Start Guide” or by clicking this link.